Warranty Information
Comprehensive coverage for peace of mind
2
Year Warranty
Free
Replacements
24hr
Response Time
100%
Coverage
All products purchased from IT Remarketing come with a minimum 2-year manufacturer warranty. Some products include extended warranty options for additional peace of mind.
What's Covered
- Manufacturing defects
- Component failures under normal use
- Electronic malfunctions
- Battery degradation beyond normal wear
What's Not Covered
- ✕Physical damage from drops or impacts
- ✕Water damage (unless rated water-resistant)
- ✕Normal wear and tear (ear cushions, cables)
- ✕Damage from improper use
Making a Warranty Claim
1
Contact support
Reach out with your order number and description of the issue
2
Provide details
We may ask for photos or videos to assess the problem
3
Receive resolution
We'll arrange repair, replacement, or refund as appropriate