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Setup Instructions

Get your headset working in minutes

Follow these simple steps to set up your new headset. Most headsets are plug-and-play, but here are some tips for the best experience.

1

Charge Your Headset

For wireless headsets, fully charge before first use. This typically takes 2-3 hours. USB headsets can be used immediately.

2

Connect to Your Device

USB headsets: Simply plug into any USB port. Bluetooth: Enable pairing mode (usually hold power button for 3 seconds) and connect via your device's Bluetooth settings.

3

Install Software (Optional)

For advanced features, install the manufacturer's software: Jabra Direct for Jabra, Poly Lens for Poly, or Axtel Configuration Tool for Axtel headsets.

4

Configure Audio Settings

Set your headset as the default audio device in your computer's sound settings and your communication app (Teams, Zoom, etc.).

5

Test Your Setup

Make a test call to ensure both the speaker and microphone are working correctly. Adjust volume and microphone levels as needed.